These terms and conditions (terms) set out the basis on which you will be provided with treatment at Saviour Skin Spa. Please take the time to read them carefully. If you would like to discuss the terms and conditions further please contact us at hello@saviourskinsp.co.uk or call 0161 399 0324. Charges The charges for our appointments are available by contacting us by email, phone or via our website booking system. Saviour Skin Spa will always provide you with the cost of the consultation prior to seeing the clinician and a cost for any treatment will be given during or after that consultation.  Cancellations We do wish to support all our client’s skincare needs. Where appointments are cancelled at short notice or if patients do not attend their scheduled appointment other patients are unable to be assisted in their healthcare needs. Therefore, we request that if you need to rearrange the appointment you have booked, we would be grateful if you could give as much notice as possible. We can reschedule your appointment at any time, without penalty or administration fees, provided a minimum of 24 hours notice is given.  In the event that you give less than 24 hours notice for rescheduling or cancelling an appointment, you will be charged a fee. Privacy Policy
https://www.saviourskinspa.co.uk/privacy Complaints Policy Insured Patients Saviour Skin Spa does not provide care under private health care claim.  While the Clinicians will do their best to ensure a satisfactory outcome, no clinical procedure is entirely risk-free and the results of any particular treatment cannot be guaranteed with complete certainty.  Completion of ongoing care and an up-to-date full medical history is essential for medical decision-making, prior to a procedure or a treatment. If there are any omissions of medical history which could cause an adverse event the clinic cannot be held accountable. Other Terms and Conditions:  Clinicians
Whilst at Saviour Skin Spa, you will be under the care of the clinician with whom you have been arranged an appointment. Clinicians involved in your care are contracted to work for the clinic.  Both the clinician and the clinic are responsible for the care of the patient. Payments Debit/Credit Card: Debit or credit card is requested as a form of payment.  Amex is not accepted. Where a payment plan has been arranged, we require 20% of the treatment cost to be paid upfront.  We will then split the remaining balance for treatment over our agreed term. These payments will be taken by monthly direct debit. Overseas Patients This section applies to all Patients who are not ordinarily resident in the UK. If you are not ordinarily resident in the UK you will be liable to pay charges for any consultation, treatment or prescription before leaving the clinic.  
Payment for any cancelled appointments will also become payable immediately. Your Contract with Saviour Skin Spa By agreeing to the appointment you agree to be bound by these terms and conditions. If there is any conflict between these terms and conditions and any subsequent documentation that you sign on behalf of Saviour Skin Spa these terms and conditions will take precedence. Saviour Skin Spa may update these Terms from time to time, however, any changes will only apply to any new episode of care that you receive. You agree to be bound by the terms and conditions in force at the time you attend the clinician. Note that any new terms and conditions will apply to any treatment package which is part-way through when the terms and conditions are changed. Cancellation of your treatment Saviour Skin Spa may need to cancel your appointment due to clinical or non-clinical reasons. We will provide you with a reason why the cancellation was necessary. Where this is the case we will give you as much notice as possible. We will rearrange your appointment as soon as possible and agree on a date with you. Notices and your contact details It is important that you keep us updated with any changes in your contact details. Your property While we will take all care to ensure the safety of your belongings, Saviour Skin Spa does not accept any responsibility for the theft or loss of, or damage to, any of your or your chaperones’ property. Third Party Rights Except for you or Saviour Skin Spa, no person, company or organisation will have any rights under or in connection with these terms and conditions. You agree to indemnify Saviour Skin Spa against any claims brought by a third party in connection with your care. Law and the Courts:  These Terms are governed by and shall be construed in accordance with English law and the courts of England and Wales shall have non-exclusive jurisdiction. Changes to terms & conditions You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. Definitions:
“Applicable Law” means any and all laws, regulations, guidelines and professional obligations applicable to the  provision of Care or the  performance of services  for you, including the requirements as regards treatment, procurement, research and storage of reproductive material;
“Care” means care, treatment, diagnosis, services (including Sundry Items) and goods provided by us;
“Clinicians” means all clinicians involved in your Care;
“Contract” means these Terms and conditions.